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Surveillance Technology Use Policy v. 1.2 — File 209592

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1 DRAFT – City of Somerville Surveillance Use Policy Version as of 2/3/21 This Surveillance Use Policy (the “Policy”) is issued on __________________ (the “Effective Date”) by the Mayor of the City of Somerville (the “City”) pursuant to Chapter 10 Article III, Section 10.64 of the Somerville Code of Ordinances (the “Ordinance”). The Ordinance provides for the regulation of the City’s use or acquisition of Surveillance Technology for the collection, use, and retention of Surveillance Data as defined in Section 10.62 of the Ordinance. Any City Department Head, as defined below, whose department uses or anticipates acquiring or using Surveillance Technology or Surveillance Data, is required to comply with the Ordinance and this Policy. The goal of this Policy is to balance the capacity of Surveillance Technology to improve the delivery of City services with the importance of maintaining individual(s)’ civil rights and civil liberties. I. Definitions All capitalized terms in this Policy shall have the meaning given to them in the Ordinance with the exception of the below-defined terms. A. Department Head shall mean the Department Head of any City department which uses or anticipates acquiring or using Surveillance Technology or Surveillance Data. B. Compliance Officer shall mean a person assigned by a Department Head to keep and maintain records on the acquisition and use of Surveillance Technology or Surveillance Data by that City department, including records on access to Surveillance Data, to ensure that the requirements of the Ordinance and this Policy are followed. II. Oversight The Department Head of each City department which currently possesses, uses or anticipates seeking to acquire or use Surveillance Technology shall submit to the Mayor the name of a designated Compliance Officer assigned by the Department Head to keep and maintain records on the acquisition and use of Surveillance Technology or Surveillance Data by that City department, including records on access to Surveillance Data to ensure that the requirements of the Ordinance and this Policy are followed. The Department Head or Compliance Officer for that City department shall be responsible for internal record keeping on the acquisition and use of Surveillance Technology or Surveillance Data by that City department, including records on access to Surveillance Data, to ensure compliance with this Policy. The name and contact information for each Compliance Officer, and the department they represent, shall be made publicly available on the City’s website. 1. Process for Approval and Authorizing Use of Surveillance Technology and Surveillance Data A. The Department Head of any department that uses, or proposes to acquire or use, Surveillance Technology or Surveillance Data, shall submit to the Mayor the following documents required by the Ordinance: i. Surveillance Technology Impact Report(s) (Ordinance Section 10.65), in the form provided in Appendix A attached hereto, submitted for each proposed acquisition or use of Surveillance Technology; and, if approved by the Mayor’s office, submitted to the City Council for approval.
2 ii. Annual Surveillance Report(s) (Ordinance Section 10.66), in the form provided in Appendix B attached hereto, submitted annually by the Mayor to the City Council covering the prior calendar year. The first such report, describing all existing Surveillance Technologies and Surveillance Data is due to the City Council 12 months after the effective date of the ordinance. Thereafter, the report will be due to the City Council by May 31 of each year. The annual report shall note the department’s Compliance Officer, and shall include a disclosure of any agreements made in the previous year with any non-city entities that may include acquiring, sharing, or otherwise using surveillance technology or the surveillance data it provides (Ordinance Section 10.66(b)(9)). iii. Technology-Specific Surveillance Use Policy(ies) (Ordinance Section 10.65), in the form provided in Appendix C attached hereto, submitted for each proposed acquisition or use of Surveillance Technology not already covered under this Policy, and, if approved by the Mayor’s office, submitted to the City Council for approval. All Technology-Specific Surveillance Use Policies shall be consistent with the provisions set forth in this Policy as it may be amended from time to time. To the extent there is a conflict between this Policy and a Technology-Specific Surveillance Use Policy, this Policy shall govern. B. When providing any of the above reports, a Department Head should pay particular attention to the impacts the use of the Surveillance Technology has on marginalized communities in the City, including, but, not limited to, communities of color. For any disparity that exists, the Department Head shall explain their understanding as to why the disparity exists and how the Department Head intends to address the disparity. C. A Surveillance Technology Impact Report and, where applicable, a Technology-Specific Use Policy approved by the Mayor and the City Council shall be an accurate documentation of the scope of the approved use of the particular Surveillance Technology. D. If any employee, agent, or contractor of any City department becomes aware of any inaccuracies concerning the use of Surveillance Technology or Surveillance Data that is collected by a department’s Surveillance Technology other than as outlined in that City department’s Surveillance Technology Impact Report for that technology, that employee, agent, or contractor is required to immediately report the collection of such Surveillance Data or use of such Surveillance Technology to the department’s Compliance Officer, the Department Head, the Mayor, the City Solicitor, or the Personnel Director. E. City Departments may seek, but may not accept, funds for Surveillance Technology without approval from the City Council, provided that the City shall notify the City Council of the funding application at the time it is submitted, and shall include in this notification the deadline of the funding opportunity and details regarding the nature of the Surveillance Technology for which funding is sought, pursuant to Ordinance Section 10.65. F. City Departments may not acquire, use, or enter into an agreement to acquire, share or otherwise use, Surveillance Technology or Surveillance Data without prior approval from the City Council, pursuant to Ordinance Section 10.65(a), unless exempted or excepted from the requirements pursuant to Section 10.63. 2. Permissible Purposes and Authorized Uses for Surveillance Technology in All City Departments A. The Surveillance Technology Impact Report for each proposed Surveillance Technology shall indicate the purpose(s) the Surveillance Technology will be used for. Examples of purposes that the City considers to be generally consistent with this Policy include but are not limited to:
3 i. Identifying and preventing threats to persons and property and preventing injury to persons or significant damage to property; ii. Identifying, apprehending, and prosecuting criminal offenders; iii. Gathering evidence of violations of any law in criminal, civil, and administrative proceedings; iv. Providing information to emergency personnel; v. Documenting and improving performance of City employees; vi. Executing financial transactions between the City and any individual engaged in a financial transaction with the City; vii. Preventing waste, fraud, and abuse of City resources; viii. Maintaining the safety and security of City employees, students, customers, and City- owned or controlled buildings and property; ix. Enforcing obligations to the City; x. Operating vehicles for City business; xi. Analyzing and managing service delivery; xii. Communicating among City employees, with citizens, or with third parties; and xiii. Surveying and gathering feedback from constituents. B. The use of any Surveillance Technology is subject to Mayoral and City Council approval as provided in the Ordinance Section 10.65 and this Policy. The Mayor and the City Council may approve the use of any Surveillance Technology for a purpose not listed herein, provided that the purpose is disclosed in the Surveillance Technology Impact Report and, if applicable, Technology-Specific Use Policy, submitted for approval; and provided, further, that such purpose and use is consistent with this Policy. C. Use of any Surveillance Technology for any purpose not permitted by the Ordinance is prohibited. D. Use of Surveillance Technology for the purpose of monitoring people on the basis of a) protected First Amendment activity or association or b) any protected class including race or ethnicity, is strictly prohibited. 3. Data Collection. Surveillance Technology produces Surveillance Data upon which the City relies for governmental functions. It is the policy of the City to ensure that the Surveillance Technology it uses collects no more Surveillance Data than is necessary to achieve the specific, authorized purposes of that particular Surveillance Technology, and that any such Surveillance Data is accurate and up to date. It is the policy of the City to ensure that any and all Surveillance Data is collected for specified, explicit, and authorized purposes, and is not to be further processed in a manner incompatible with those purposes. 4. Data Access. City employees may only have access to Surveillance Data when such access is necessary for their official duties. The Department Head or Compliance Officer of each City department shall report to the Information Technology Department (“ITD”), the Mayor and the City Solicitor, the name of each employee, contractor, or other agent that requires access to Surveillance Data. The Department Head or Compliance Officer shall state the specific Surveillance Data to which each individual may have access. The City may, at any time, with or without notice to the individual, terminate any individual’s access to Surveillance Technology or Surveillance Data. To the extent technically possible, the City shall create an automated record each time Surveillance Data is
4 accessed, including the time and date and, if possible, the reason for the access. 5. Data Protection. No Surveillance Data shall be stored, accessed, or transmitted without proper encryption, access and password controls, and access-oversight approved by the City’s Chief Information Officer or his/her designee in ITD. Each City department’s Compliance Officer shall complete and submit to ITD a list of each type of Surveillance Technology currently used by that department, the Surveillance data it collects, the staff who have access to the Surveillance Data, and all other information required under Subsection A above. ITD shall ensure that proper procedures are in place to protect all Surveillance Data. In the event that any department is, in the judgment of ITD, unable to implement the security measures necessary to adequately protect Surveillance Data, ITD shall immediately contact the Mayor and the City Solicitor, and propose additional measures to protect Surveillance Data from inadvertent or unauthorized disclosure. 6. Data Retention. Surveillance Data shall not be maintained any longer than is necessary to achieve its approved purpose(s), provided that the City shall retain Surveillance Data for the periods required by the Massachusetts Public Records Law, G.L. c. 66, § 10, the Massachusetts Municipal Records Retention Schedule, or any other applicable laws or regulations. Exceptions to the Massachusetts Municipal Records Retention Schedule may be requested from the Commonwealth by the City Solicitor at the request of a Department Head as follows: A. A Department Head may seek exceptions for a particular type of Surveillance Data by seeking the exception explicitly in a Surveillance Technology Impact Report or Technology-Specific Surveillance Use Policy; or B. A Department Head may seek an exception for a particular type of Surveillance Data from the Mayor on a case-by-case basis. C. All exceptions and the reasons therefor shall be included in a department’s Annual Surveillance Report. 7. Public and Third-Party Access. The City shall comply with its obligations pursuant to the Massachusetts Public Records Law, (G. L. c. 4, § 7 cl. 26, and G. L. c. 66, § 10 et seq.) and any other applicable law, regulation, or order of a court or state or federal administrative agency of competent jurisdiction that requires the disclosure of particular Surveillance Data. The City’s intent is to make as much information as possible available to the public without compromising the privacy of any Identifiable Individual(s), as defined in Section 10.62 of the Ordinance. The City shall, to the extent possible and permitted in accordance with applicable laws and regulations, anonymize, aggregate, and/or geomask Surveillance Data where necessary to protect the privacy of Identifiable Individuals. While some data may not on its own reveal the personal information of Identifiable Individuals, when combined with other data it may reveal information that would otherwise be exempt from disclosure by law. In the event that a City employee suspects that the release of data would present such a risk, the employee shall report that risk to the Department Head or the Compliance Officer for that employee’s department and the Department Head or the Compliance Officer shall contact the Mayor and City Solicitor requesting a legal opinion from the City Solicitor as to whether the data is exempt from disclosure under the Public Records Law or other applicable law or regulation. Surveillance Data may only be accessed by authorized City employees, as described in Section III.4. above, and may only be distributed to third parties in accordance with this Section 7 of this Policy. However, any department may share Surveillance Data with the Police Department under Exigent Circumstances.
5 8. Training. Upon beginning employment or within a reasonable time after commencing employment, any City employee or City contractor who will be involved in the collection of Surveillance Data or use of Surveillance Technology shall be given a copy of the Surveillance Ordinance and this Policy for their review and shall be trained by their Department Head, supervisor, or other appropriate person assigned to conduct such trainings in ensuring that the activities to be performed by that staff or contractor comply with the Surveillance Ordinance and this Policy. 9. Use of Surveillance Technology in Exigent Circumstances The Police Department may temporarily acquire or use Surveillance Technology in Exigent Circumstances, provided that any such acquisition or use is reported within 90 days following the end of those Exigent Circumstances (unless the 90-day deadline is extended) and is described in the next Annual Surveillance Report submitted to the City Council pursuant to Section 10.63(c) of the Ordinance following the end of those Exigent Circumstances. The Chief of Police may, pursuant to Section 10.63(c)(3), redact any public documents submitted under this Ordinance to the extent required to comply with an order by a court of competent jurisdiction, or to exclude information that, in the reasonable discretion of the Chief of Police, if disclosed, would materially jeopardize an ongoing investigation or otherwise represent a significant risk to public safety and security provided, however, that any information redacted pursuant to this paragraph will be released in the next annual surveillance report following the point at which the reason for such redaction no longer exists. 10. Use of Surveillance Technology Requiring a Warrant The Somerville Police Department shall comply with all applicable laws relative to obtaining a warrant or other court-ordered permission prior to using Surveillance Technology or collecting Surveillance Data; and this policy shall not be interpreted to authorize any use of Surveillance Technology or Surveillance Data absent such warrant or court-ordered permission otherwise required by law. III. Amendments. This Policy may be amended from time to time by the Mayor, provided that any proposed amendment shall be submitted to the City Council for approval.
6 APPENDIX A: SURVEILLANCE TECHNOLOGY IMPACT REPORT Department or Division: Compliance Officer (name and position): Submitted by: Date: Surveillance Technology: Please identify the purpose(s) of the proposed surveillance technology. Check all that apply. ◻ Identifying and preventing threats to persons and property and preventing injury to persons or significant damage to property ◻ Identifying, apprehending, and prosecuting criminal offenders ◻ Gathering evidence of violations of any law in criminal, civil, and administrative proceedings ◻ Providing information to emergency personnel ◻ Documenting and improving performance of City employees ◻ Executing financial transactions between the City and any individual engaged in a financial transaction with the City ◻ Preventing waste, fraud, and abuse of City resources ◻ Maintaining the safety and security of City employees, students, customers, and City- owned or controlled buildings and property ◻ Enforcing obligations to the City ◻ Operating vehicles for City business ◻ Analyzing and managing service delivery ◻ Communicating among City employees, with citizens, or with third parties ◻ Surveying and gathering feedback from constituents ◻ Other (Describe): _________________________________________________________ ● If the surveillance technology is used for a purpose not listed above, does the purpose comply with the surveillance use policy? ___ Yes ___ No 1. Information describing the surveillance technology and how it works: In addition to describing the technology and how it works, please describe: a. Authorized use – the uses that are authorized, the rules and processes required before that use, and the uses that are prohibited (10.64.b.2):
7 b. Training – the training, if any, required for any individual authorized to use the surveillance technology or to access information collected by the surveillance technology, including whether there are training materials (10.64.b.9): 2. Information on the proposed purpose(s) for the surveillance technology (10.64.b.1): 3. Information describing the kind of surveillance the surveillance technology is going to conduct and what surveillance data is going to be gathered (10.64.b.3): In addition, please describe the following as it relates to surveillance data: a. Data access – the individuals who can access or use the collected surveillance data, and the rules and processes required before access or use of the information (10.64.b.4): b. Data protection – the safeguards that protect information from unauthorized access, including, but not limited to, encryption, access-control, and access-oversight mechanisms; (10.64.b.5) c. Data retention – the time period, if any, for which information collected by the surveillance technology will be routinely retained, the reason that retention period is appropriate to further the purpose(s), the process by which the information is regularly deleted after that period has elapsed, and the conditions that must be met to retain information beyond that period (10.64.b.6): d. Public access – if and how collected surveillance data can be accessed by members of the public, including criminal defendants (10.64.b.7): e. Third-party data-sharing – if and how other city or non-city entities can access or use the surveillance data, including any required justification and legal standard necessary to do so, and any obligation(s) imposed on the recipient of the surveillance data (10.64.b.8): 4. The location(s) it may be deployed and when:
8 5. A description of the privacy and anonymity rights affected and a mitigation plan describing how the department’s use of the equipment will be regulated to protect privacy, anonymity, and limit the risk of potential abuse: 6. The potential impact(s) on privacy in the city; the potential impact on the civil rights and liberties of any individuals, communities or groups, including, but not limited to, communities of color or other marginalized communities in the city, and a description of whether there is a plan to address the impact(s): 7. An estimate of the fiscal costs for the surveillance technology, including initial purchase, personnel and other ongoing costs, and any current or potential sources of funding: 8. An explanation of how the surveillance use policy will apply to this surveillance technology and, if it is not applicable, a technology-specific surveillance use policy: In addition, please describe the following a. Oversight – the mechanisms to ensure that the surveillance use policy is followed, including, but not limited to, identifying personnel assigned to ensure compliance with the policy, internal record keeping of the use of the technology or access to information collected by the surveillance technology, technical measures to monitor for misuse, any independent person or entity with oversight authority, and the sanctions for violations of the policy (10.64.b.10):
9 APPENDIX B: CITY OF SOMERVILLE ANNUAL SURVEILLANCE REPORT Division or Unit (if applicable): Compliance Officer: Submitted by: Date: Surveillance Technology: 1. A description of how surveillance technology has been used, including whether it captured images, sound, or information regarding members of the public who are not suspected of engaging in unlawful conduct: 2. Whether and how often data acquired through the use of the surveillance technology was shared with local, state, and federal, the name of any recipient entity, the type(s) of data disclosed, any legal standard(s) under which the information was disclosed, and the justification for the disclosure: 3. A summary of community complaints or concerns about the surveillance technology, if any: 4. The results of any internal audits, any information about violations of the surveillance use policy, and any actions taken in response other than to the extent that such inclusion would violate the privacy rights of an employee of the city: 5. Whether the surveillance technology has been effective at achieving its identified purpose: 6. The number of public records requests received by the city seeking documents concerning surveillance technology approved during the previous year: 7. An estimate of the total annual costs for the surveillance technology, including personnel and other ongoing costs, and what source(s) of funding will fund the technology in the coming year, if known: 8. Whether the civil rights and liberties of any communities or groups, including communities of color or other marginalized communities in the city are disproportionately impacted by the deployment of the surveillance technology: 9. A disclosure of any new agreements made in the past 12 months with non-city entities that may include acquiring, sharing, or otherwise using surveillance technology or the surveillance data it provides:
10 APPENDIX C: TECHNOLOGY-SPECIFIC SURVEILLANCE USE POLICY FORM (ONLY TO BE USED FOR NEW TECHNOLOGIES NOT ADDRESSED IN THE SURVEILLANCE USE POLICY) Division or Unit (if applicable): Compliance Officer: Submitted by: Date: Surveillance Technology: 1. Purpose: the specific purpose(s) for the surveillance technology: 2. Authorized use: the uses that are authorized, the rules and processes required before that use, and the uses that are prohibited: 3. Data collection: the surveillance data that can be collected by the surveillance technology: 4. Data access: the individuals who can access or use the collected surveillance data, and the rules and processes required before access or use of the information: 5. Data protection: the safeguards that protect information from unauthorized access, including, but not limited to, encryption, access-control, and access-oversight mechanisms: 6. Data retention: the time period, if any, for which information collected by the surveillance technology will be routinely retained, the reason that retention period is appropriate to further the purpose(s), the process by which the information is regularly deleted after that period has elapsed, and the conditions that must be met to retain information beyond that period: 7. Public access: if and how collected surveillance data can be accessed by members of the public, including criminal defendants: 8. Third-party data-sharing: if and how other city or non-city entities can access or use the surveillance data, including any required justification and legal standard necessary to do so, and any obligation(s) imposed on the recipient of the surveillance data: 9. Training: the training, if any, required for any individual authorized to use the surveillance technology or to access information collected by the surveillance technology, including whether there are training materials: 10. Oversight: the mechanisms to ensure that the surveillance use policy is followed, including, but not limited to, identifying personnel assigned to ensure compliance with the policy, internal record keeping of the use of the technology or access to information collected by the surveillance technology, technical measures to monitor for misuse, any independent person or entity with oversight authority, and the sanctions for