Matters ▸ Attachment
MHSA_Municipality-Supportive Housing Overview-Winter 2025 — File 25-0354
Supportive Housing:
Solutions to Homelessness
Who We Are
The Massachusetts Housing & Shelter Alliance (MHSA) is a
nationally recognized nonprofit organization working to end
homelessness among individuals through advocacy and the
development of housing solutions.
For more than 30 years, MHSA has been a policy driver and a
catalyst for change. Partnering with nearly 100 community-
based agencies across the state, MHSA has sparked innovation,
reimagining the traditional emergency shelter system to create
permanent housing offering essential wraparound services
and accessible health care.
Advocacy and Policy work
Funding and Technical Assistance
– to providers and communities
What We Do
Innovation - launch, test, and manage
models, in partnership with member agencies
Convening – member agencies, partners
to learn, collaborate, network
1.
2.
3.
4.
What is Supportive Housing?
Supportive housing combines affordable housing with
services that help people who face the most complex
challenges to live with stability, autonomy and dignity.
Employment Services
Mental Health
Services
Primary Health
Services
Case Management
Parenting /
Life Skill Coaching
Substance Use
Treatment
Affordable
Housing
Total Homeless
Households:
Who needs Supportive Housing?
At most about 30% of
households need this most
expensive, intensive intervention
Homeless long-term
with disabling conditions
“Chronic”
2,240 people
“High Acuity”
Disabling conditions and
episodes of homelessness
2,180 people
As of November 2024
13,770
90%
Individuals
10%
Families
How is Supportive
Housing Funded?
Capital
Operating
Services
May use federal, state, and local
sources – public and private
Impact of Supportive Housing
Individuals housed in supportive
housing through HHG and PFS:
2,200+
Service providers across the state: 25+
Reports from two statewide supportive housing initiatives: Pay For Success (PFS), Home and Healthy for Good (HHG)
Of tenants stay stable
in their homes more
than a year
85%
Average annual healthcare
savings per housed individual,
even while accessing
“significantly more” outpatient
mental health services
“The findings from this study demonstrate the effectiveness of a
housing and supportive services program in reducing total health
care utilization and costs for medical and behavioral health
services provided to chronically homeless MassHealth members.”
Link to BCBS of Massachusetts Foundation study
*
*
$5,267
Fully Investing in Supportive
Housing Benefits Everyone
Police can devote more time
to community safety
Hospitals can devote more
emergency care to emergencies
Homeless shelter numbers drop,
fewer people are living on the streets
Supportive
Housing is
already part of
the fabric of our
communities.
There are 9,500 units in MA.
Boston & Cambridge: 3,800
Cape Cod: 200
Central: 750
Metro North & West: 1,900
South East: 1,400
Western: 1,450
Approximate Counts
Four Innovations to Add More
Supportive Housing, Faster
Tenancy Support
Services using
Medicaid
Supportive
Housing Pool
Fund
Modular
Construction
Master
Leasing
Tenancy Support Services
Using Medicaid
Supports permanent supportive
housing through CSPECH
Medicaid Reimbursement:
MHSA Innovation:
First-in-nation program launched
by MHSA & Massachusetts
Behavioral Health Partnership
Program Milestones:
2005: Pilot launched using 1115
waiver (Medicaid flexibility)
2023: Fully covered service
Expanded beyond “chronic” to
include frequent healthcare
users & behavioral health needs
Tenancy Support Services
Using Medicaid
• Covers any eligible person moving
into supportive housing
Current Model – CSP-HI:
• Ongoing Medicaid-funded services
for stability
• Core funding for supportive housing
in Massachusetts
Supportive Housing Pool Fund
Added to Massachusetts 2024
Housing Bond Bill – Affordable
Homes Act (no funding yet, just
policy framework)
Policy:
Funding Strategy:
Pools funding from government,
foundations, private sources
Key Benefits:
•
Fills funding and service gaps
•
Streamlines coordination
across state housing,
healthcare, service agencies
•
Promotes cross-sector
collaboration
•
Includes data tracking
Master Leasing
Nonprofit leases an entire
property from a property
owner and then subleases
units to people experiencing
homelessness
Model:
MHSA Innovation:
Using this model to accelerate
new housing development
Master Leasing
Families
Benefits for Developers:
• Multi-year lease agreements (5+
years)
• Tenant screening, evictions, and
day-to-day management handled
• Support services integrated through
partnerships or a combined entity
Faster
Housing development in 18 months or less
Lower Cost
No public cost for development
Population Fit
Supports those facing rental barriers
Modular Construction
• Modular Construction:
Volumetric – like Lego blocks
• Micro-efficiency Units:
Small studio with bathroom, kitchenette
• Infill Properties:
On a typical lot for a triple decker – 16 micro units
• Modular Templates:
Speedy approval, cost-efficient design
What can municipalities do
to add supportive housing?
• Planning
• Siting and Zoning
• Funding
• Partnership with Developers & Service Providers
18
•
Repurposed motel to provide 90 units of
supportive housing
•
Community garden, fitness room, ample
green space
•
Recovery coaches, mental health
professional services
•
Stores and services within walking distance
Worcester Community
Housing Resources
The Chelsea Commons
•
Partnered with Bay Cove Human
Services and local landlord in Chelsea
•
Renovated old YMCA building into 58
SROs & studios and on-site offices for
Bay Cove
Remodeled June 2022
Women's Houses – Bay Cove & MHSA
Orchid House
Marigold House
•
13 units in Chelsea plus Bay Cove
Office on site
•
First Move In October 2023
•
11 units in Chelsea plus Bay Cove
Office on site
•
First Move In February 2024
CV
CV
CV
“This is the best living situation I have
ever had…
This is where I am healing.”
“I wake up in a safe environment.
I know there are people in the
building who will keep me safe
no matter what.”
Meet Roy
“Now every day is
a bright sunny day.”
Slide content courtesy of the Supportive Housing Pipeline Coalition