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Madalyn Letellier - Resume — File 24-0696
Madalyn Letellier
Education
Suffolk University
Boston, MA
Masters in Public Administration Expected Graduation: January 2026
Masters in Management and Organizational Leadership
Merrimack College
North Andover, MA
Bachelor of Science in Public Health
May 2021
Bachelor of Science in Business Administration; Concentration: Management Cumulative GPA: 3.8
Work Experience
City of Somerville
Somerville, MA
Boards and Commissions Administrative Assistant
January 2023-Present
Maintain database for 45 Boards and Commissions and track 300 members terms and expirations
Develop and lead trainings to 45 staff liaisons to comply with Massachusetts General Law standards
Track and enter legislative items set forth by City Council and members of the public using Granicus
Provide administrative support to the City Clerk and the City Council
Boston Children’s Hospital, Department of Urology Boston, MA
Senior Patient Experience Representative June 2021- November 2022
Collaborate with clinical, administrative, financial, and international departments throughout the hospital
Representative for administrative staff in clinical meetings to foster teamwork and collaboration within the
department
Maintain and monitor daily schedules for three physicians and their specialty clinics
Coordinate care and services such as obtaining records and collecting payments with documentation
Academic Public Health Volunteer Corps, Massachusetts Department of Public Health
Boston, MA
Field Operations Manager December 2020-May 2021
Conduct, prepare, and debrief rapid needs assessments with local boards of health and community partners
Lead and facilitate agenda items for team meetings of 60 volunteers to set service goals and develop processes
Serve as the liaison between local health departments and the Academic Public Health Volunteer Corp
Work with the MDPH Coordinator of Quality Improvement to implement best practices and develop meaningful
partnerships
Honors and Awards
President’s List
Fall 2018, Spring 2020
Dean’s List and Merrimack Academic and Honors Scholarship
Fall 2017-May 2021
Leadership Experience
Residential Life, Merrimack College
North Andover, MA
Resident Assistant
September 2018-May 2021
Plan and implement social, educational, resident programs, and community service projects
Participate in full staff duty rotation for the Residence Hall housing 300 students on a direct staff of 10 people
Acting as first response in crisis situations
Act as a liaison between students and administrators
First Year Experience (FYE), Merrimack College
North Andover, MA
Coordinator
September 2018-May 2021
Lead and created materials for Mentor Trainings around professional development and class-specific
programming on a bi-weekly basis
Foster professional relationships between peers and mentors as well as the FYE professional staff
Oversee a cohort of 60 mentors on a weekly basis and be a first response to all inquiries about the program
Skills
Computer Skills: Proficient in Microsoft Excel, Word, PowerPoint, Google Suites, Canva
Certifications: Lean Six Sigma White and Yellow Belt Proficient